Dear Vozol customers,
We have recently become aware of the presence of counterfeit Vozol products in the global market. We are actively investigating this matter and taking immediate legal action against the responsible manufacturer.
At Vozol, we place great importance on the integrity of our products and their ability to deliver value and satisfaction to you and your customers. We are fully committed to taking all necessary measures to ensure that every Vozol product meets the highest quality standards throughout its lifespan.
If you or your customers have any doubts about the authenticity of a Vozol product, we encourage you to refer to our authenticity identification page (accessible by scanning the code with a mobile phone). Alternatively, you can reach out to us directly through our website at (https://www.vozoltech.com/partner). Each of our products carries an authenticity guarantee, which can be verified by scanning the QR code for product authentication.
Upon scanning the QR code for the first time, you will receive a confirmation that the purchased product has been authorized by Vozol. We appreciate your support and trust in our brand.
If you scan the QR code multiple times, you will receive the following message: "The code has been queried at (YY-MM-DD, xx time) and the code has expired, this is the X-th query. Please refer to the result of the first query. If you require assistance, please leave a message on our official website (https://www.vozoltech.com/partner)."
Vozol maintains a steadfast commitment to upholding the highest standards of quality and user safety in our vape pens. Therefore, we take the issue of counterfeit products very seriously. Counterfeit products carry unknown safety risks and efficacy, posing a potential threat to users.
With your cooperation and vigilance, we are confident that we can promptly and comprehensively address any attempts by counterfeiters to infiltrate the market.
Thank you for your understanding and continued support.
Sincerely, Vozol Team